Last updated: June 2026 — James Wilson, Polycom Lausanne

How We Rate Casinos

At polycom-lausanne.ch, we are committed to providing transparent and honest casino reviews that help players make informed decisions. Our rating system evaluates online casinos across multiple dimensions to ensure comprehensive coverage of what matters most to players. This page explains our methodology, criteria, and commitment to independence.

Our Rating Criteria

We evaluate every casino using six core criteria that directly impact the player experience:

Bonuses and Promotions

We assess welcome bonuses, ongoing promotions, loyalty programs, and bonus terms. We examine wagering requirements, withdrawal limits, game restrictions, and overall value. High ratings go to casinos offering fair, transparent bonus structures without excessive restrictions.

Game Selection

We evaluate the variety and quality of available games, including:

• Slot machine diversity
• Table game options
• Live dealer availability
• Software provider partnerships
• Game update frequency

Casinos offering games from multiple reputable developers score higher than those with limited selections.

Payment Methods

We assess the range of deposit and withdrawal options available to players, including credit cards, e-wallets, bank transfers, and cryptocurrency. We evaluate transaction speeds, fees, and accessibility for international players, particularly those from online casinos ausland (foreign online casinos) seeking reliable banking options.

Customer Support

Quality customer service is essential. We test support channels including live chat, email, and phone support. We evaluate response times, staff knowledge, multilingual availability, and problem resolution effectiveness.

Licensing and Safety

We verify that casinos hold valid licenses from reputable regulatory bodies such as Malta Gaming Authority, UK Gambling Commission, Curaçao eGaming, or similar authorities. We review security measures, encryption standards, and fairness certifications from independent auditors.

Mobile Experience

With mobile gaming increasingly dominant, we evaluate native apps and mobile-responsive websites. We assess loading speeds, interface usability, game functionality on mobile devices, and overall user experience across platforms.

Our Review Process

Each casino review follows a rigorous, standardized process:

• Registration: We create accounts and complete the signup process to evaluate user experience
• Bonus Testing: We claim bonuses and test claim mechanics, terms, and wagering requirements
• Game Testing: We play games across categories to assess variety, quality, and performance
• Payment Testing: We test deposit and withdrawal processes across available methods
• Support Testing: We contact customer support with inquiries to evaluate responsiveness
• Verification: We independently confirm licensing, certifications, and regulatory status
• Documentation: All findings are documented and cross-referenced

Our Rating Scale

We use a 5-star rating system where:

• 5 Stars: Exceptional casino excelling across all criteria with outstanding player experience
• 4 Stars: Excellent casino with minor limitations in one or two areas
• 3 Stars: Good casino with several notable strengths and some weaknesses
• 2 Stars: Below-average casino with significant issues in multiple areas
• 1 Star: Poor casino with serious problems affecting player safety or experience

Independence and Transparency

We maintain complete editorial independence. We do not accept payments from casinos in exchange for favorable reviews. Our ratings are based solely on objective testing and player feedback. We clearly disclose any affiliate relationships and maintain strict ethical standards in all reviews and recommendations.

Author: James Wilson | Updated: 2026